Do I need to include my SIM card?
Not at all. We have our spare SIM cards that we use to test iPhones and diagnose faults. Feel free to keep yours and use it in a spare phone if you have one.
Do I need to provide my passcode?
Ideally yes. This is so that we can offer you the best level of service. Without your passcode/access to your phone, we are unable to fully test your device. This can include features such as the camera or Bluetooth module. As with all repairs, we fully test the device before and after repair. If we are unable to do this, unfortunately we cannot provide warranty.
What happens once I’ve posted my device for repair?
Once we receive your device, we’ll email you to confirm receipt. At this point we will also confirm that the repair you initially logged with us is correct. If for any reason, it’s different i.e. you booked in for an iPhone 6 screen repair and your phone is actually an iPhone 6s, we will contact you to confirm the change in price.
We will then complete the repair of your device and email you an invoice. Once payment is received, we will post the repaired device back to you.
Am I able to pay over the phone?
Unfortunately not, we don’t accept payments over the phone for any repairs. All invoices are sent via iZettle as the payment is protected.
Can't come to us? Don't worry - we'll come to collect your device and return it after repair.
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Based outside of central london? Simply send your device to us via dpd or royal mail. We'll return your device post repair.
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Our iPhone repairs are completed on a same-day basis, most within 30 minutes. We repair all faults from iPhone screen repairs, iPhone charging port repairs and iPhone battery replacements to iPhone liquid damage repairs.
Our iPad repairs are all completed at our base, with most completed on a same day basis. We offer repairs for the iPad screen repair, iPad battery replacement and iPad Charging port repair.
Our iPod repairs are only for the Touch range. All repairs are completed on a same day basis. We offer repairs for the iPod from the iPod touch screen repair to iPod touch battery replacement.
Our Macbook repairs are normally completed on a same day basis. Our quicker turnarounds are for the Macbook Screen Repair, Macbook Keyboard Repair and Macbook Trackpad Repair.
"ICorrect replaced my cracked iPhone screen whilst I waited in just 15 mins!"
Prompt, accurate, fast, knowledgeable and polite. You'll be in good hands. Warmly recommended :)