Do I need to include my SIM card?
Not at all. We have our spare SIM cards that we use to test iPhones and diagnose faults. Feel free to keep yours and use it in a spare phone if you have one.
Do I need to provide my passcode?
Ideally yes. This is so that we can offer you the best level of service. Without your passcode/access to your phone, we are unable to fully test your device. This can include features such as the camera or Bluetooth module. As with all repairs, we fully test the device before and after repair. If we are unable to do this, unfortunately we cannot provide warranty.
What happens once I’ve posted my device for repair?
Once we receive your device, we’ll email you to confirm receipt. At this point we will also confirm that the repair you initially logged with us is correct. If for any reason, it’s different i.e. you booked in for an iPhone 6 screen repair and your phone is actually an iPhone 6s, we will contact you to confirm the change in price.
We will then complete the repair of your device and email you an invoice. Once payment is received, we will post the repaired device back to you.
Am I able to pay over the phone?
Unfortunately not, we don’t accept payments over the phone for any repairs. All invoices are sent via iZettle as the payment is protected.
We collect and deliver to and from Zones 1 to 3 using tracked and insured pushbike couriers. Book your repair before 1pm to have your device returned the same day.
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Based outside of our same-day collection zone in London? Or based outside of London? We can still collect and deliver your device anywhere in the UK. Simply book to have your device collected the next working day.
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An average iPhone screen repair takes just 30 minutes. We use original parts for every repair and also offer the highest quality generic screens as an affordable alternative.
Same day service for all models from the 1st Generation iPad Air to the 3rd Generation iPad Pro - including iPad screen repairs and iPad battery replacements.
All covered by a one year warranty.
We offer a range of repairs for the iPod Touch 5th Generation and iPod Touch 6th Generation, including iPod screen repairs and iPod battery replacements.
An average MacBook screen repair can be completed within 4 hours. If your MacBook has suffered liquid damage, we can diagnose the damage and perform an extensive liquid damage treatment.
"ICorrect replaced my cracked iPhone screen whilst I waited in just 15 mins!"
Prompt, accurate, fast, knowledgeable and polite. You'll be in good hands. Warmly recommended :)