FAQs


FAQs


Do I need an appointment?


An appointment is not required but we do recommend booking one. Clients with a booked appointment will take priority over walk ins and also are guaranteed repair time of 30 minutes or less (for Phone screen repairs). 


Is VAT included in the Price?


Yes, each price quoted is inclusive of VAT. We don’t have any hidden charges at iCorrect.


What kind of warranty do you provide?


We only use original parts and take great pride in our repairs. We are therefore happy to provide an unlimited warranty for all screen repairs. Our battery warranties are 2 years.


Can I drop off my device today and collect it tomorrow?


Absolutely! If you would prefer to collect your repaired device another day, then that’s no problem at all. 


Are you Apple authorised?


We are not Apple authorised as we believe we can provide an exceptional service and repair for a fraction of the cost that the store charges, while still using all original parts. 


How do I make payment for the courier service?


We always take payment after we have collected your device and have completed your repair. We will send a payment request via email which is processed securely. Unfortunately we are unable to process payments over the phone. 


How long does a liquid damaged iPhone diagnostic take?


We require between 24-48 hours to complete a full diagnostic. Once your diagnostic has been completed, and if a repair is possible, we will provide you with quote for the repair. 


Do you unlock Phones?


Unfortunately, we do not provide this service at the moment. We advise all clients to contact their service provider, who charge only £20 to unlock devices. 


How long does the repair take? 


The vast majority of our repairs are completed in 30 minutes or under using our walk-in service. We do require a longer turnaround time for our iPad and Macbook repairs, with repair turnarounds quoted on each repair page. 


Do I need to back up my device before coming in for a repair?


Backing up your device is not necessary when coming for a repair. However, it is always a good idea to regularly back up your device just in case. 


Is my data safe while you are repairing my device? 


The majority of our repairs do not require your passcode so all your data remains completely secure. On occasion we will request the passcode so that we can fully diagnose the device/test a repair. Our interest is only in ensuring a seamless repair. For more information please refer to our data protection policy.


OUR LOCATION


Address
iCorrect
Audley House
12 Margaret Street
Fitzrovia
London
W1W 8JQ
Telephone
0207 099 8517

Opening Times
Monday - Friday: 9am - 6pm
Saturday: 11am - 4pm
Sunday: Closed

Our Services

WALK IN SERVICE


WITH THIS SERVICE YOU ARE MORE THAN WELCOME TO COME TO OUR CENTRAL LONDON LOCATION....
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COURIER


WITH THIS SERVICE WE WOULD CONVENIENTLY COLLECT YOUR DEVICE FROM YOUR HOME, OFFICE OR HOTEL....
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WE COME TO YOU


WITH THIS SERVICE A MEMBER OF THE ICORRECT TEAM WOULD TRAVEL TO YOUR HOME, OFFICE OR HOTEL....

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Our repairs

iPhone with repair spanner, Repairs for iPhone

iPHONE

Our iPhone repairs are completed on a same-day basis, most within 30 minutes. We repair all faults from iPhone screen repairs, iPhone charging port repairs and iPhone battery replacements to iPhone liquid damage repairs.

iPad with spanner, Repairs for iPad

iPAD

Our iPad repairs are all completed at our base, with most completed on a next day basis. We offer repairs for the iPad screen repair, iPad battery replacement and iPad Charging port repair.

iPod with repair spanner, Repairs for iPod

iPOD

Our iPod repairs are only for the Touch range. All repairs are completed on a next day basis. We offer repairs for the iPod from the iPod touch screen repair to iPod touch battery replacement.

MacBook with Spanner, Repair to your MacBook

MACBOOK

Our Macbook repairs are normally completed on a next day basis. Our quicker turnarounds are for the Macbook Screen Repair, Macbook Keyboard Repair and Macbook Trackpad Repair.

OUR CLIENT FEEDBACK

"ICorrect replaced my cracked iPhone screen whilst I waited in just 15 mins!"

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GOOGLE PLUS

Prompt, accurate, fast, knowledgeable and polite. You'll be in good hands. Warmly recommended :)

Star, Gold Star, Star for reviewsStar, Gold Star, Star for reviewsStar, Gold Star, Star for reviewsStar, Gold Star, Star for reviews3/4 gold Star, Gold start for review

 

TRUSTPILOT